Frequently asked questions!

A series of questions and answers to help you understand concerns about our products.

What do I get when I buy a service?

When you buy one of our services you will definitely have a friend in Digital Marketing, whatever the service you will have advice from the beginning, direct communication, priority attention and an excellent final product. Once the payment is made, you will receive a detailed guide to the information we need to process your order. An agent will contact you via email, text or chat to clarify product details.

How long will my website be ready?

The website construction time will be one to two weeks once we have all the business information.

What files do I need?

You’ll get a detailed guide to the information we need from your business, such as:

  • Domain, name of the website.
  • History
  • What the company does (economic activity).
  • Description of products or services.
  • Location and contact.

We’re going to need pictures of the business. We will provide you with means to send the files. If you don’t have business photos, we’ll find them for you according to business activity.

What is *SEO - SEM?

Search engine optimization or SEO. They are actions aimed at improving the positioning of the website in the list of results of Google and other internet search engines. Our basic SEO understands the best keywords that naturally describe your website. SEM Search Engine Marketing, we carry out payment campaigns on different platforms to promote the business directory made up of our clients.

What is Web Support and Maintenance?

Our monthly packages have web support and maintenance, this means that we are 365 days a year pending your website, updating all its structure that composes it, plugins, integrations, hosting, failures, visibility, backup copies, image optimization, performance, among others. This means that you don’t have to worry about future updates or bugs. Your website will be safe with us.

What is SSL and what is it for?

In other words, an SSL is a security certificate. It is the famous padlock that appears in the url of your website (domain). Our Hosting provider works with an SSL that is free so far for all users, this can change at any time.

Price Description

The Click Ads Magazine Full Package has an initial and monthly cost. The initial cost corresponds to the web design, and the monthly cost corresponds to the Hosting, Domain, Web Maintenance and Advertising in our magazine.

Can I cancel my monthly subscription?

Yes. You can cancel the service at any time.

Your website will remain active two months from the cancellation of the service.

The domain of your website will remain active for one year from the moment you purchased the package, you can transfer it with another provider.

We’ll send your website files to you for download, but keep in mind that they won’t have future updates.

You can contact us to solve doubts.

How long do I have to submit the information?

There is no time limit, but if it is important that you fill out the form with the requested business data as soon as possible to proceed with the design of the website, remember that the Click Ads Magazine Complete Package also has a monthly cost and this starts from the purchase of the package.

Can I edit texts or photos?

Congratulations! The Complete Click Ads Magazine Package comes with the Managed Management service. We can update texts, photos or information that you need to change to keep your website up to date at no additional cost, as long as it is used reasonably.

Logos, photos and videos.

Let’s look at each point:

  • Logos: If you have a logo you can send it in its different formats, pdf, jpg and png with transparent background and in different colors. We do not re-design existing logos.

All our services include a new logo at no additional cost.

  • Photos: You can send us the photos for the contracted service, these must be of good quality and have certain features such as resolution, background, light, among other aspects. You can take photos with a smartphone just keep in mind the basics to capture good photos. You can hire a professional service to take photos of your products or services if you wish.

You do not have photos? Don’t worry! We have them for your website.

  • Videos: We love videos and should not miss your marketing strategy.
  • You send us the link of the video hosted on your YouTube Channel, Facebook, Vimeo or any other video player you have and we embed it on your website.
Who manages cPanel and WordPress?

Congratulations! Our Complete Package includes the Maintenance and Web Support service. You take care of your business, we take care of the field work.


Our plans include the necessary plugins to have your website always updated and online. Some of the plugins we use are:

  • Cahé plugin, for better website performance.
  • BackUps for website backups.
  • Image optimizer.
  • Basic SEO tools, in some cases.

If your website requires a special complement outside of the services we offer, they will have an additional cost. In such a case, contact us.

For example:

  • Woocommerce
  • Appointment calendar
  • Email Marketing
  • Social media self-publisher
  • Others

Our plans have one of the best Hosting for your website self-managed by Click Ads Magazine, VPS high capacity and high performance! We use for each website the necessary plugins to generate a quick response on our servers. We do not give access to cPanel. Control panel management is a service that is included in the monthly plan price.

I have a domain and website

Let’s go in parts:

  • We can make the domain transfer to our hosting for an extra charge. You must give us the access data to proceed or request it yourself with your domain provider.
  • We do not receive websites designed by third parties. This is because each web page is built with different design software and requires update keys. So we design websites from scratch.
Blog! Do you want to share news or some information on your website?

You’re covered! We make a Blog section for your news. You send us the articles and we publish them on your website.

Can I sell products or services online with this plan?

Yes, only for simple products. You must open an account in a payment gateway like Stripe or Paypal and create your products there, then you send us the code and we embed it on your website.

  • If your products have certain characteristics, they are variable products, such as a product of different sizes and colors. In that case we would do it with a Woocommerce payment plugin (Not included), and it would have an additional cost. Get in contact with us.
Email Marketing

Do you want Email Marketing on your website?

We work with one of the best Email Marketing providers, so you will need to open an account with MailChimp and give us access to your account. We set everything up for an additional cost. Get in contact with us. Soon it will be in our store!

Is there a money-back guarantee?

Due to the complexity of our products and services you have a 7-day money-back guarantee. Initial costs incurred with third parties we have contracted are excluded. For more information see our refund policies at: Refund Policies.

Do you have any doubts? Send us a message!

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